Overview:
Regular (unencrypted) Email and Text Messaging are effective engagement and communication tools that patients like and have the right to use.
A simple 3 Step HIPAA Safeguard fully protects Covered Entities from
violating both HIPAA and the TCPA (Telephone Consumer Protection Act)
to ward off expensive TCPA class actions. The Internet is awash with
mis-information about Health Care Email and Text Messaging that can lead
Covered Entities into serious trouble.
HIPAA Rules generated by
the HITECH Act and OCR guidance clearly explain how Covered Entities
must comply with a patient’s right to communicate by unencrypted Email
and Text Messaging. The new HIPAA Rules and a directive from the CMS
Center for Clinical Standards and Quality/Survey & Certification
Group also clarify when Covered Entities must use encrypted Email and
Text Messages when communicating PHI.
This webinar will explain
how Covered Entities can protect themselves from HIPAA and TCPA
violations by following the simple 3 Step Safeguard to communicate with
patients using unencrypted Email and Text Messages. It also will explain
when Emails and Text Messages containing PHI must be encrypted.
Why you should Attend:
You will find out how to use and document the 3 Step Safeguard to
protect your organization when communicating with patients by regular
Email and Text Message. The 3 Step Safeguard is a complete "Safe Harbor"
from HIPAA and TCPA violations and exposure to unquestionable, serious
Risks if you don’t take advantage of this safeguard.
Areas Covered in the Session:
- Brief review of HIPAA and the TCPA
- How HIPAA defines PHI - it's not just medical information about, for example, a diagnosis, surgical procedure or prescription
- Patient Right to receive PHI by standard (unencrypted) Email & Text Message
- The
simple 3 Step HIPAA Safeguard that protects Covered Entities from HIPAA
and TCPA violations when complying with patient right to communicate
by standard, unencrypted Email and Text Message
- Worthless, dangerous "Healthcare Treatment Message Exemption" based on widespread misunderstanding of FCC 2015 TCPA Order
- When Covered Entities must encrypt Emails and Text Messages
Who Will Benefit:
- Health Care Covered Entities
- Health Care Providers
- Clinics
- Hospitals
- Health Care Practices of all types and sizes
- Physical, Occupational and Behavioral Therapists
- Health Plans
- Group Health Plan Administrators
- Third Party Group Health Plan Administrators
- Health Plan Administrators
- Personnel
- Executive Management - all Covered Entities
- Compliance Committee - Covered Entity Board of Trustees
- Practice Managers - Covered Entities
- Chief Compliance Officer - all Covered Entities
- HIPAA Compliance Officials - Privacy and Security
- Patient Engagement and Marketing Specialists
- Patient Outreach Coordinators
- Risk Managers
- Covered Entity Owners and Senior Management
- Compliance Committee - Physician, Practitioner-owned Covered Entities
- Attorneys for Covered Entities - In-house and Outside Counsel
- Vendors and Business Associates
- Vendors of Email and Text Message patient engagement services
- Billing companies
- Collection Agencies
- Practice Management companies
- Vendors of patient satisfaction surveys using Email and Text Messages
- Health Care Marketing Consultants
- Health Care Compliance Consultants
- Law Firms