Conducting an Effective 360° Feedback for Management Development
Overview:
Conducting a 360° Feedback evaluation can be one of the most effective ways to ensure employees get comprehensive and equitable feedback that supports improved performance and ongoing leadership development. The main objectives of a 360° feedback are:
- Gain insight into the performance and potential of current and future leaders
- Gain insights into the developmental needs of potential leaders
- Reconcile feedback with performance evaluations ensuring fairness and objectivity
360° multi-rater feedback helps obtain information relevant to the leadership function. Multi-rater feedback surveys are completed by managers, their bosses, their peers, and the people who report to them. But conducting an effective 360° multi-rater feedback requires a thorough evaluation of goal definition, purpose, and the quality and quantity of data gathered. In this session we identify the basic premise behind 360° Feedback, what to measure, how to use the information gathered, and how to improve performance based on that feedback.
Why should you attend: The No.1 reason cited for employees quitting jobs is still bad bosses. According to a Gallop survey, "people leave managers not companies...in the end, turnover is mostly a manager issue.” The effect of poor management is wide and deep. Gallup also determined that poorly managed work groups are on average 50 percent less productive and 44 percent less profitable than well-managed groups.
Whether it is part of a succession planning initiative or ongoing management development, assessing and evaluating leadership traits in your talent pool is an imperative for retention and performance improvement. Not all those in leadership positions are effective leaders, but they can be developed into excellent leaders. Some managers should also be trained and groomed to become future leaders.
Areas Covered in the Session:
- Understand 360° Feedback and its place in management development
- How a 360° system works
- Distinguish between universal leadership competencies and effective management techniques
- Identifying key leadership traits that measure leadership effectiveness
- The signs of incompetent managers
- How to avoid pitfalls of poorly executed 360° feedbacks
- Create accountability in management for performance, and impacting change with a KSS process (Keep doing, Stop doing and Start doing behaviors)
Who Will Benefit:
- Supervisors
- Managers
- Directors
- VPs
- C-Level executives