Good leaders walk the talk, but they also write right. They know how to say in a few words what needs to be said in crisp, clear language.
The road to hellish communication is paved with good intentions and poor construction. Readers know when subjects and verbs don't agree when punctuation misses the point when words don't fit and content is confusing.
In this session, you will learn how a few basic rules on grammar, punctuation, and usage can improve your business written communication with clearer, more succinct content.
Further, emails are a core business communication tool. The speed and volume of email have dramatically changed business communication. The not-so-old standards for professional correspondence have changed and will continue to do so. Employees need to know the best strategies to communicate effectively. An effective business email is easily understood, but it is not so easily written. We have all received poorly written emails. These emails are unclear, ambiguous, and often get ignored. They can cause confusion. They can also be detrimental to the business if projects are impeded or if clients misinterpret information. Fortunately, this communication skill can be improved with training, and the payoff is that these clearer emails improve business communication and productivity.
This course will teach you how to write clearer communications and emails to receive better responses. Well-written correspondence saves time because they allow the recipient to clearly understand the task at hand and respond appropriately. Effective communications reduce confusion and increase productivity. This course will teach you the basics of effective correspondence, how to write right!