Speaker Profile

Christopher D. Lee

Human Resources Practitioner, Performance Conversations

Chris Leeis a human resources practitioner, lecturer, researcher, and author. His background includes having served as the chief human resources officer for three different colleges or universities and a state college system.

He is a former question writer for the PHR and SPHR examinations administered by the Human Resources Certification Institute (HRCI). His areas of expertise are employment, training, and performance management - or, in his words, "finding, developing, and managing talent in organizations." He is the author of numerous human resources related articles and two books, including Performance Conversations: An Alternative to Appraisals. He is currently completing his next book tentatively entitled Managing Behavior: The Other Half of Performance.

He has presented at conferences and has consulted with clients in the US, Canada, Australia, and South Africa on HR related topics. He holds a master's degree in HR Management, a doctor of philosophy degree in HR Development, and he is also certified as a Senior Professional in Human Resources.



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The Fallacies Of Performance Appraisals And How To Overcome Them

Many performance appraisals systems are designed to fail as they are unnecessarily focused on grading past performance when their aim is to promote future performance. All appraisals methods are ineffective if supervisors are reluctant to give critical feedback and "true" ratings.

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Pay for Performance: Techniques for Difficult Economic Times

This session will discuss uncommon strategies that can have a greater impact on performance and morale than traditional pay for performance systems. Key strategies for non-profit organizations will also be discussed as there are compensation techniques that can be employed in any environment. A good compensation system is designed with clear goals, communicated clearly, and executed flawlessly. Ensure that you are sending the right signals to employees and that you are driving performance in the right direction with a solid pay for performance system.

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Managing Performance, Conformance, and Behavior: Using Motivation, Encouragement and Discipline To Improve Productivity

Despite good intentions, oftentimes employee performance does not measure up to expectations. Learn a model that can help the best perform better, the good improve, and that helps get poor performers on the right track. The key to successful performance management is knowing what to do when things do not go as planned. Most managers know how to manage staff performance but they are less knowledgeable about dealing with personnel problems, the abuse of leaves, excuses, medical issues, neglect, unintentional mistakes, and the wide assortment of issues that come about in the regular course of work.

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