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Healthcare Data Analytics: Methods of Matching Scarce Resources with uncertain Patient Demand: Introduction into the Queuing Analytic Models in Healthcare Settings
Waiting lines in healthcare are everywhere. Queuing theory is one of the main tools of Data Analytics/Operations Research. It is a quantitative approach to the analysis of the properties of waiting for lines (queues) when patients’ arrival (demand for service) and service time (supply) are random values. A set of examples from real hospital practice (the radiology department, Froedtert Hospital, WI) and an outpatient clinic with a different number of servers will be presented.
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