Speaker Profile

Dev Raheja

President, Patient System Safety

Dev Raheja MS,CSP, A respected and sought out expert on hospital safety, author of Safer Hospital Care: Strategies for Continuous Innovation draws on his 25 years of experience as a risk management and quality assurance consultant to provide hospital stakeholders with a systematic way to learn the science of safe care. He teaches “Quality Improvement Methods in Healthcare” for the BBA program in Healthcare Management at Florida Tech University. He has written over 20 articles on healthcare quality and safety, and is a member of the American College of Healthcare Executives.



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Outstanding Quality Management Practices in Healthcare

Dr. W. Edward Deming, who turned around Japan from "if it is a bad quality, it must be Japanese" to "if it is an excellent quality, it must be Japanese", used to say: It is not enough to do your best; you must know what to do, and then do your best.

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From Six Sigma to Re-Inventing Quality

Understanding Six Sigma variation, the causes of variation, and why it takes about 10 years to implement a six sigma program is the key to understanding there is more to quality than the traditional quality.

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